bongo plus Terms and Conditions

Access to bongo plus services is strictly limited to individuals who are at least 18 years of age and who are legally permitted to participate in online gambling activities under the laws applicable in their jurisdiction. By creating an account, you represent and warrant that you meet this minimum age requirement and that online gaming is not prohibited by any law applicable to you. bongo plus is primarily designed to serve players located in the Philippines, and any user accessing the platform from a restricted jurisdiction does so at their own risk and legal liability.

We reserve the right to request valid government-issued identification documents at any time to verify a user's age, identity, and location. Common acceptable documents include a Philippine National ID, passport, driver's license, or any other government-issued ID recognised in the Philippines. Failure to provide satisfactory verification documents may result in the suspension or permanent closure of your account, including the withholding of any pending withdrawals pending investigation. bongo plus maintains a zero-tolerance policy toward underage gambling and will promptly close any account found to belong to a minor, reporting the incident to the relevant regulatory authorities as required. Users who knowingly facilitate underage gambling through the sharing of account credentials will also be subject to permanent bans and potential legal action.

As a registered member of bongo plus, you agree to use the platform solely for lawful, personal entertainment purposes and in strict compliance with all applicable Philippine laws and regulations. You must not engage in any activity that could be considered fraudulent, deceptive, or harmful to the platform, its operators, or other members. This includes, but is not limited to, collusion with other players, exploitation of software bugs, manipulation of game outcomes, and the use of automated bots or scripting tools of any kind.

Users must not attempt to reverse-engineer, decompile, copy, or distribute any part of the bongo plus platform, software, or content without prior written permission from the platform's administrators. Any winnings obtained through the use of prohibited techniques, glitches, or in violation of these terms may be voided without compensation. You are further obligated to keep your contact information current so that bongo plus can reach you for verification, promotions, and important account notifications. Respectful conduct is expected at all times, including in any live game chat or community feature — abusive, harassing, or discriminatory language toward other users, dealers, or staff will not be tolerated and may result in account suspension.

bongo plus processes all transactions in Philippine Peso (PHP / ₱), and all displayed amounts on the platform are denominated in Philippine Peso unless explicitly stated otherwise. Deposits made to your bongo plus account must originate from a payment method registered in your own name — third-party deposits are not permitted and may result in account suspension and the return of funds to the originating source. We support a range of local payment methods convenient for Filipino players, including GCash, Maya, online banking, and over-the-counter options where available.

Withdrawal requests are processed within the timeframes specified on our payments information page, subject to successful identity verification and compliance review. bongo plus reserves the right to carry out enhanced due diligence checks on any withdrawal request prior to release of funds, particularly where large amounts or unusual activity are involved. Bonus funds and winnings derived from promotional offers may be subject to separate wagering requirements as specified in the relevant promotion terms — please review all bonus terms before accepting any offer. Minimum and maximum deposit and withdrawal limits apply and are subject to change; current limits are displayed within your account dashboard. Any fees imposed by your chosen payment provider are your sole responsibility and will not be absorbed by bongo plus.

bongo plus reserves the right to suspend, restrict, or permanently close any user account at its discretion, with or without prior notice, if it has reasonable grounds to believe that a violation of these Terms and Conditions has occurred. Grounds for suspension include, but are not limited to: provision of false registration information, suspected fraudulent activity, money laundering concerns, underage gambling, multi-accounting, abuse of promotional offers, and any behaviour deemed harmful to the integrity of the platform or its users.

Upon account closure for a breach of terms, any bonus funds or winnings obtained through prohibited means will be voided and forfeited. Where closure is initiated for reasons other than a terms violation — such as a user's voluntary self-exclusion request — any verified real-money balance will be returned to the user via their registered payment method following completion of all required verification steps. Users who wish to voluntarily close their account or apply for a self-exclusion period may do so by contacting our support team directly. bongo plus is committed to responsible gaming and will process self-exclusion requests promptly and with full confidentiality. Accounts under active investigation will remain suspended until the investigation is concluded, and no funds will be released during this period.

bongo plus reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will endeavour to notify registered users via email or an in-platform notification prior to the changes taking effect. Your continued use of the platform following the publication of updated terms constitutes your acceptance of those changes. We recommend bookmarking this page and checking it periodically to stay informed of the current version of our terms. The "Last updated" date at the top of this page will always reflect when the most recent revision was published.

The bongo plus platform may contain links to third-party websites or services for informational or convenience purposes. These links are provided without endorsement, and bongo plus accepts no responsibility for the content, privacy practices, or accuracy of information on any external site. Users access third-party links entirely at their own risk. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these terms that cannot be resolved through our internal dispute resolution process shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines. If you have specific questions about anything covered in either document, our support team is happy to clarify anything in plain English.